Privacy Policy

Our role in your privacy

This notice aims to give you a better understanding of how we collect and use your personal data obtained through our website. If you are a customer of RH Dental or just visiting the page, this policy applies to you. We take your privacy very seriously, so please read the following notice to better understand our goals.

What is your data?

The General Data Protection Regulation (GDPR) defines your data as “any information relating to and identifiable natural person”, put simply; any information about you.

When and how we collect your data

All data we collect is given to us with your understanding that we do not collect any data automatically without your knowledge. With that said all the information we collect for the below reasons, is obtained through our contact us form, and over the phone:

1. Submitting a testimonial;
2. Booking an appointment; and
3. Contacting us.

What data do we collect?

We only collect the minimum amount of data required and only related to the purposes mentioned below.

• Contact details
  • First name
  • Last name
  • Email address
  • Mobile number
• Appointment booking
  • First name
  • Last name
  • Email address
  • Mobile number
• Testimonial submission
  • Frist name
  • Last name
  • Location
• Cookies

We only collect anonymous analytical cookie data that does not in any way identify you (Refer to Cookie Policy).

Why do we use your data?

• Customer Support

We need your contact details so we can reply to your query and resolve any issues.

• Booking an Appointment

We require some information about you to be able to book your appointment.

• Submitting a Testimonial

We do not need as much information from you to be able to write a testimonial, we do, however, require some data to increase validity and trust to our customers.

• Marketing and /newsletters

We only send marketing material if you give us your consent to do so by separately registering for that service. You always have the choice to opt-out of this service.

How long do we keep your data?

Any data relating to queries will be kept until the query is resolved. data relating to your past appointments and trading data (administration and accounts documents referring to transactions) is kept for 10 years after termination of our business relationship.

Transferring your data.

We do not transfer or disclose your data to any third parties.

Your privacy choices and rights

You may choose not to provide us with any personal data and continue to browse our website, but we will not be able to process any customer support queries or any actions relating to your appointment bookings.

You can turn off cookies in your browser by changing its settings, however we only collect anonymous data for the purpose of analytics. This data helps us better understand our audience, so if this does not bother you, then we ask you to allow cookies.

Before collecting your data we will inform you if we intend to use if for marketing and third parties are involved. You can opt out from receiving marketing material by contacting us on [email protected].

Your rights

• You have the right to access any information we hold about you.
• You have the right to make us correct any inaccurate personal data about you.
• You can object to us using your data to profile you or make any automated decisions about you.
• You have the right to transfer your data to another service.
• You have the right to be forgotten by us.
• You have the right to lodge a complaint on how we use your personal data.

You can contact us on any questions you may have about your rights on [email protected].

Making the policy great

Thanks for taking the time to read our privacy notice. We have designed it to help you understand what we do with your personal data by being transparent and clear. Hopefully we have shown you how important your privacy is to us and that you can trust us with your personal data.

We will review and post any changes to this notice regularly. We don’t want to annoy you with periodic emails that clutter your mailbox with updates to our notice, so we ask you to occasionally pop by our privacy notice tab on our website and keep yourself informed.